Questions from the trade counter we do not have

Do you install, or recommend an electrician?

No. We supply components; fitting is work for a licensed electrician working to the applicable wiring rules. Nothing on this site is installation advice, a design service or a compliance certificate.

What rating does a listing state?

Whatever the maker has printed on the component or its packaging — current, voltage, conductor range and any approval mark — checked against the listing before dispatch. We do not test parts electrically and we do not issue test certificates. If your job needs a specific mark, confirm the listing states it before ordering.

Which connector suits my conductor?

Match the conductor cross-section in square millimetres to the range printed on the connector, and check whether it accepts solid, stranded or both — many lever connectors take all three but with different ranges. Tell us the conductor size and we will point at the right one from what we stock.

What does the IP rating on an enclosure mean?

Two digits: the first is protection against solids, the second against water. IP67 means dust-tight and able to survive temporary immersion. It applies only when the enclosure is closed correctly with its gasket seated and the cable entries properly glanded — a drilled hole without a gland voids it entirely.

What does shipping cost and how long does it take?

Free from ₹1,499; below that a flat ₹59 on the order. We pack in 2 business days and dispatch from Jaipur through Blue Dart / XpressBees — 3–6 business days to metro PIN codes, 6–9 business days elsewhere, or 4–11 business days from order to door.

How can I pay? Do you offer trade credit?

UPI or Cash on Delivery only, paid in full. No credit accounts, no deposits, no purchase-order invoicing, and no cards or net banking. Prices are in Indian Rupees with applicable tax included.

Do you supply cable by the metre?

No — connectors, ties, enclosures, strippers and accessories only. Cable is a different trade with different storage and certification, and we would rather not pretend otherwise.

My kit is a few pieces short.

Film the unboxing and count against the invoice before anything goes into a toolbox, then email us the clip within 48 hours of delivery. Kits are counted on our bench before dispatch, so a genuine shortfall is replaced at our cost without argument.

Can I return connectors I have already fitted?

No — once a conductor has been in a connector, or heat-shrink has been shrunk, it cannot be resold. Unused kits with the case complete can be returned within 7 days of delivery, and approved refunds are processed within 10 business days.

Is there a warranty?

We do not offer a six-month or manufacturer-backed warranty and will not pretend to. What you have is our returns cover for anything short, damaged, mis-marked or wrong on arrival.

Do you have a trade counter?

No — we are online-only, with no counter or showroom. Every order is placed here and shipped from Jaipur, Rajasthan.